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October 31, 2023
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Cecilia Zapien-Hernandez has been promoted to Risk Manager at Dunn-Edwards Corporation at their Vernon location of Los Angeles near Commerce, California.  Dunn-Edwards Corporation manufactures and distributes architectural and industrial coating products, including exterior and interior paints and enamels. 

Cecilia started at Dunn-Edwards in 2004 as their Workers' Compensation Manager. She began by overseeing all the workers' compensation claims as the liaison representative in relation with Dunn Edwards' insurer.  She soon, at the request of her boss, got into safety. Then came the additional responsibility of her handling leaves of absences. Then, two weeks ago, she got promoted to Risk Manager and now not only oversees workers' compensation but also auto and general liability. 

Back in the 1980s, Cecilia worked for Leonard Russo (LJR Adjusters & Adjustco) as a workers' compensation claims adjuster, then as a Supervisor, and then she became the Assistant Claims Manager.  She handled the RTD account (Rapid Transit District) which was the predecessor of the MTA (Metropolitan Transit Authority).  She also oversaw the L.A. County Account. 

Then in 1989 she went to Ralph's in Compton, as a Senior Administrator. She stayed at Ralph's for about three years and then went to Northrup in Hawthorne also as a senior administrator. She oversaw as the liaison person the claims that were being handled by their TPA.
 
Then she went to the L.A. Times, which was self-insured, self-administered in 1994.  She was the claims manager there until 2003 when the L.A. Times went through the big change of ceasing to be self-administered. So an era ended.  In 2003, Cecilia went into workers' comp claims instruction.  She worked for Harold Anderson, who had been a VP at Cambridge.

Then, in 2004 she saw a Job Ad on www.adjustercom.com (as she always reminds me!) which was for a Workers' Compensation Manager at Dunn Edwards.  Now, here today, Cecilia has just been newly promoted to the Dunn Edwards' Risk Manager position.

Alex Feliciano has just been hired as a work comp adjuster at ICA (Integrated Claims Administrators) to handle ICA's newly aquired Culver City account. Alex started in claims as a file clerk in 1995 at Cambridge Integrated Services Group and made his way up to claims assistant before leaving and going to Ralph's in Compton, where he got promoted to medical only examiner and then full indemnity examiner. Then, in 2003 when Ralph's stopped self-administering and went to Sedgwick, Alex went to the Sedgwick office in Long Beach to work on the Ralph's account.  He joined Berkshire Hathaway in Pasadena as an adjuster in 2005.

Then, in April 2009, when Berkshire Hathaway had their first layoff before closing their work comp claims department just days ago on November 17th 2009, Alex got laid off from Berkshire.  So, he got hired soon at SCRMA (Southern California Risk Management Associates) in Riverside and worked on the 99 Cents Store account. But, as fate would have it, Alex got laid off again because the 99 Cents Store left SCRMA and went to Sedgwick CMS. So, Alex found himself laid off for the second time in the same year, 2009.

But, as luck would have it, ICA in Torrance got the Culver City account and Alex was chosen as their claims adjuster. He has been there now handling claims for Culver City since November 11th.

Readers may write to People writer Lonce Lovey LaMon at lonce@adjustercom.com.