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October 31, 2023
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Sometimes Claims Are Easier To Handle Than People
By Pauline Grant - January 26, 2005

Managers and supervisors often retort, "Maybe I'll just go get a temp job somewhere..."  This statement heard every day is an obvious response to the often all too overwhelming demands of training and managing people.  "I don't want the stress of managing people.   Just let me handle the files!" resounds throughout departments near and far.

After some changes with SCRMA in Oxnard, Sherry Edwards, who was the claims manager there, is now to be found handling workers' compensation claim files as an examiner at Hazelrigg Risk Management in Oxnard.  Another claims professional, Christina Windisch, who recently was supervisor of work comp claims at Sentry Claims Services in Anaheim, is now a senior examiner at Gates McDonald in Santa Ana. 

Patricia Zanders is now once again a supervisor of a work comp claims department at F.A. Richard and Associates in Signal Hill, California.  Pat went the "temping" route for some time after leaving a supervisory position at Integrated Claims Administrators, but after a break to do "temp" is now back as a supervisor. 

Juan Alcala is now the supervisor of Sentry Claims Services in Anaheim, now filling the spot that was left by Christina Windisch who, as I just wrote, went over to Gates McDonald to handle files.  Juan comes from a career background with Atlantic Mutual, which had a claims office for many years in Orange, but which recently closed as part of Atlantic Mutual's California downsizing.    

 

 
 

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