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General And Professional Liability Claims Of Security American Risk Retention Group To Be Handled By American Claims Management (ACM).
By Lonce LaMon - June 16, 2014

Security America Risk Retention Group (RRG) has chosen American Claims Management (ACM), based in San Diego, California, to handle its general liability and professional liability claims.   RRG tailors general and professional liability insurance to the needs of electronic life safety, security, and systems professionals through the U.S.  The company looked for a third-party-administrator with the experience to mitigate complex litigated liability claims. 
 
“Every member of the professional liability team has more than 20 years of complex claims handling experience,” said Dhara Patel, ACM’s president of property and casualty.  “We have tremendous bench strength and a strong track record of identifying coverage issues, subrogating from other responsible parties and keeping investigation expenses low throughout the claims process.”  
 
ACM seeks to be a productive extension of the Security America RRG team.  “Our primary goal is to achieve better claim outcomes without inflating the expense side of the reserve equation,” Dhara Patel continued.  “Many TPAs achieve good results but they do so at a significant cost by hiring expensive experts and legal counsel.  Because of our depth of experience, we are confident in our ability to contain expense on behalf of our clients.”  
 
American Claims Management is a subsidiary of Arrowhead General Agency Inc.  ACM has been a nationwide third-party-administrator since 1988 handling both commercial (workers’ compensation and liability) and personal lines.  
 
 

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