Monroe had been working for over a year as a Claims Supervisor for Xchanging in Rancho Cordova—well north and inland from his natural turf.   Xchanging purchased Cambridge Integrated Services Group nearly two years ago, and at the time of the purchase Monroe had been working at Cambridge in San Diego as their Production Controller.  But, as it then happened, the Xchanging purchase of Cambridge resulted in all California claims offices being consolidated into one state office in Rancho Cordova, California.  Thus, Monroe dutifully went to Rancho Cordova as a Claims Supervisor handling a full claims unit.

Back in the early part of this millennium, Monroe McBride was the claims manager of Hazelrigg Risk Management in San Diego.  He worked well in that capacity before moving to Cambridge.  He started in the industry of workers’ compensation claims about thirty years ago, and is a graduate of U.C. Berkeley and holds an MBA from St. Mary’s College. 

In the process of pursuing this information about Monroe McBride joining Tristar, I figured out that Curt Crockett is now the Regional Manager and Vice President of Tristar in the home office in Long Beach.  This has most likely been the case for the past few years, because last I knew Curt was the claims manager of the Intercare Insurance Services claims office in Irvine.

Soon, a new claims manager will appear in Tristar’s claims office in Alhambra, California.  No announcement of that new manager has been made yet, and the understanding is that Tristar is awaiting approval. 

That Alhambra office is dedicated to the administration of the workers’ compensation claims of the City of Los Angeles, and a new choice of manager must be approved by the City of L.A. board.  Henceforth, it might still be a while before the new appointment appears, as we all know that governments like to move at a glacial pace.  I’ve been hearing about this anticipated new manager since April, and understand that once the new manager is in place, the present claims manager in Alhambra, James Soto, will be moved to the Long Beach home office in a vice-president capacity.

Also very soon, as word has it, the new building and claims office for Tristar in Long Beach will be opening in about two weeks.  This new building at 2835 Temple Avenue in Signal Hill-Long Beach has been under construction now for more than a year since the old building was completely destroyed by fire in late April of 2009.   That fire was caused by an electric issue in the structure of the old building.  Now, the new building has been designed with state of the art energy saving features.  Since that fire last year, the Tristar Long Beach claims office has been housed in a temporary location. 

Readers may write to Lonce LaMon at lonce@adjustercom.com